Who We Are
PREMIER ICT CONSULTING LIMITED is an Information and Communication Technologies (ICT) consulting company with over twenty (20) years of combined industry experience.
Founded in April of 2012 amidst growing concerns regarding the availability of home-grown talents equipped with the relevant skillsets, expertise & competence to meet the demands of the emerging Information & Communications Technology (ICT) sector and to address a shortfall in local technical resources.
Our Vision
Our focus is on providing customer satisfaction and helping firms realize savings within their existing IT and Communications spending, by leveraging our network of existing vendor channel partner relationships while the core of our business offer is focused around providing access to Specialist Consultations and Expert Level Service outsourcing for the larger service providers, system integrators and to our direct end customer clients.
Our Unique Approach
Our highest priority is matching our customer needs with technically feasible options available in the industry.
We practice a very vendor agnostic approach and retain an optimistic & favourable view towards the introduction and proliferation of open-source philosophies and technologies. We take great pride in adhering to industry-based standards and are very keen on best practices.
What We Do
DESIGN SERVICES
We offer a wide range of consulting services, aimed at supporting customers in the development and implementation of digital transformation projects, efficiency improvements, deployment of converged networks and systems with an emphasis on seamless integration and high security. A summarized list of offerings is provided below:
IMPLEMENTATION SERVICES
Provide consultation and services regarding industry standards and best practices for the deployment of wide range of technologies solutions focused on Team & Customer Engagement, Real-time Communications, Speech processing and Analytics offerings on-premises, cloud and hybrid deployment options with CAPEX or OPEX licensing models.
SUPPORT SERVICES
Providing Technical Support or Managed Services for VOIP and Networking Solutions employing products from leading technology vendors for solutions including IP Telephony, Messaging, Unified Communications, Collaboration, Mobility, Contact Centre, Interactive Voice Response (IVR) & Self-Service, Outbound Voice & Multi-Media Campaigns and Workforce Optimization solutions.
We strive to foster and maintain relationships with the leading technology vendors, service providers and system integrators within Jamaica and across the wider Caribbean to deliver cost-effective, cutting-edge technology solutions to Small, Mid-Sized Businesses and Enterprises over a wide range of industries.
We offer a wide range of consulting services, aimed at supporting customers in the development and implementation of digital transformation projects, efficiency improvements, deployment of converged networks and systems with an emphasis on seamless integration and high security. A summarized list of offerings is provided below:
Service Offerings
Digital Transformation
Providing technical expertise to guide adoption of modernized approaches utilizing technologies such as Websites, Search Engine Optimization (SEO), E-Commerce, Social Media Marketing, Payment Processing Gateways, Enterprise Resource Planning (ERP) and infrastructure virtualization to improve customer experience and reduce cost.
ICT Consultations
Converged
Voice & Data Network design, deployment, support, assessment and
optimization (i.e. performance, QoS, etc…)
RFP Writing & Management
Gather project inventory and guide the entire process.
Procurement Assistance
Represent our customers in procuring technology products and services.
ICT Project Management
Represent our client’s interest in technology projects being deployed by a third party to ensure scope and deliverables are met
ISP Carrier Management
Commission of greenfield ISP service or adjustments to existing services contracts.
Networking Infrastructure
Cabling and Infrastructure deployment and certification.
Security & Surveillance
Security Surveillance & Monitoring, Access Control and Time & Attendance Solution integration.
ICT Expense Rationalization
Revise recurring ICT Services expenditure to realize potential cost savings, improved efficiencies and maximize ROI benefits.
Business Continuity Planning
Redundancy, Resiliency, Backup, Loss Mitigation and Disaster Recovery preparation and planning.
Our Technology Vendors
We integrate a wide range of best-in-class products from industry leading vendors into the solutions we implement.
We also provide support for a variety of legacy products and solutions as well.
Technology Vendors
Vendor Channel Partnerships
Affiliated Distribution Partners
End Customers & Clients
Our Customers & Clients
Join our list of satisfied customers.
